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Your use of this Web site means you agree to the terms of use (the "Terms of Use"). If you do not agree with these terms you should leave this Web site (the "Site") immediately, not use the files herein, and/or not subscribe to this service.
This Internet Web site is governed in accordance with the laws of Florida, USA. The Florida courts will have exclusive jurisdiction over any dispute arising out of your use of this Internet Web site. We control our Web site from our offices within the United States. We make no representation that the Content on our web site is appropriate, legal or available for use in other locations. Those who choose to access our Web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of United States export laws and regulations. Any claim relating to our Web site, the services provided through our Web site or the Content shall be governed by the internal laws of the state of Florida, without reference to its choice of law provisions. If there is a dispute between you and us, you expressly agree that exclusive jurisdiction and venue reside in the state and federal courts located in the State of Florida.
You, our valued customers, may return shipments, within 30 days of the day you receive your shipment or gifts, for a full refund. This includes any unopened media: CDs, cassette tapes, or VHS tapes. All items must be in new condition with their original packaging and all accessories.
Fine Jewelry Limited Guarantee.
1. Our Fine Jewelry is guaranteed to be as described.
2. If not completely satisfied, return merchandise within five days of delivery for replacement or full refund*
3. Jewelry must be returned in its original condition, with the original sales/invoice slip.
* Certain limitations apply to the following custom-made items: Special-size rings cannot be cancelled or returned for refund.
Only if the item (s) are defective or damaged by no fault of your own.
All Returns Require PRIOR AUTHORIZATION!
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You can return any new, factory-sealed and unopened merchandise within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Shipping charges cannot be refunded. Please include a detailed written description of the reason for the return. Merchandise found to be non-defective will be subject to a 15% restocking fee. Additional fees may be assessed for missing hardware. Returned gift items are refunded via a gift certificate for the value of the return to the gift recipient at the same address to which the order was shipped. |
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You can return defective merchandise (missing parts/accessories or defectiveness/damage) within 30 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Please include a detailed written description of the defect and how to replicate the problem. Merchandise found to be non-defective will be subject to a 15% restocking fee. Additional fees may be assessed for missing hardware.
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DverCITY.com is unable to accept returns of the following items:
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Returned merchandise must include all factory packed accessories in the original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box. |
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Shipping costs are refunded only if the return is a result of our error. |
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Processing may be slightly extended during peak business periods. |
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Checklist for Packing and Sending Your Return
If you do not have your original packing slip, indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper.
Customer satisfaction is our priority. Please, if you have any problems with your order, don't hesitate to e-mail us at customer_service@dvercity.com
The deadline for ordering products for Christmas gifts is December 8. This includes everybody - the United States of America, Canada, and International customers. Thank you.
Last minute shoppers, especially our valued customers who prefer to shop on Christmas Eve or post-Christmas, try our wonderful gift certificates.
When estimating your receipt date for shipments, remember to consider the availability of the ordered items and your shipping option chosen. Both of these combined effect your total delivery date.
DVC Shopping gift certificates are the perfect choice for last minute gift options. They are ideal for friends and family, as well as co-workers and employees.
This is the Web site of DverCITY. com, a service of DverCITY. Our postal address is : P.O. Box 0733, Niceville, FL 32588. We can be reached via e-mail at customer_service@dvercity.com.
DverCITY. com is committed to safeguarding your privacy online and employing technology that gives you the most powerful and safe online experience. This DverCITY. com Statement of Privacy applies to all of our divisions, and governs data collection and usage at all DverCITY. com sites and services. Please read the following to fully understand our practices regarding the use of your personal Information.
In general, DverCITY. com will never intentionally disclose individually identifiable information about its users to any third party without first receiving that users permission.
This policy applies specifically to your name, email address, phone number, and any other individually identifiable information.
What personally identifiable information do we collect via our Web site?
DverCITY. com's general policy is to only collect the individually identifiable information that is absolutely necessary for the transaction or useful for our own internal operations. We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, information volunteered by consumers and merchants, such as survey information and/or site registration data, and the e-mail address of those posting comments on merchants.
In some portions of our site, DverCITY. com may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number, as well as anonymous demographic information, that is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. Information collected at one DverCITY. com Web site may be shared within the DverCITY family of Web sites.
DverCITY. com does not associate sensitive data, such as your race, religion, or political affiliations, with personally identifiable information. DverCITY. com takes precautions to segregate any sensitive data you may provide on DverCITY. com sites and services that reference your race, religion, sexual orientation, ethnicity or political affiliations.
If you directly disclose personally identifiable information or personally sensitive data through DverCITY.com Chats, DverCITY.com Communities, or other public online forums, this information may be collected and used by others. Note: DverCITY.com does not read any of your private online communications.
DverCITY.com encourages you to review the privacy statements of Web sites you choose to link to from DverCITY.com so that you can understand how those Web sites collect, use and share your information. DverCITY is not responsible for the privacy statements or other content on Web sites outside of the DverCITY and DverCITY.com family of Web sites.
There is also information about your computer hardware and software that is automatically collected by DverCITY.com and may be shared with other Web sites within the DverCITY.com family of web sites. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by DverCITY.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DverCITY.com Web sites.
How do we use your personal information?
We do not sell, lease or share our email lists, or list of any other individually identifiable information to other parties. Persons who supply us with their telephone numbers on-line may receive telephone contact from us. Your individual information such as credit card numbers, email addresses, name, phone number and the like is never sold or shared with other organizations. DverCITY. com may collect and disclose aggregate user statistics, however, these are summary, not individual reports which contain no individually identifiable information.
DverCITY.com Web sites and their operational service partners collect and use your personal information to operate DverCITY.com Web sites and deliver the services you have requested. DverCITY.com sites also use your personally identifiable information to inform you of other products or services available from DverCITY and its affiliates. DverCITY.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We repeat, DverCITY.com does not sell, rent or lease its customer lists to third parties. DverCITY.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, DverCITY.com may share data with trusted partners to help us perform statistical analysis. All such third parties are prohibited from using your personal information except to provide these services to DverCITY, and they are required to maintain the confidentiality of your information.
DverCITY.com keeps track of the Web sites and pages our customers visit within DverCITY.com, in order to determine what DverCITY.com sites and services are the most popular. This data is used to deliver customized content and advertising within DverCITY.com to customers whose behavior indicates that they are interested in a particular subject area.
DverCITY.com Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DverCITY or the site; (b) protect and defend the rights or property of DverCITY, a DverCITY.com Web site; and, (c) act under exigent circumstances to protect the personal safety of users of DverCITY, its web sites, or the public.
Use of Cookies
Many of the DverCITY.com Web sites use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DverCITY.com's pages, or register with DverCITY.com sites or services, a cookie helps DverCITY.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DverCITY.com Web site, the information you previously provided can be retrieved, so you can easily use the DverCITY.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DverCITY.com services or Web sites you visit.
Use of Web Beacons
DverCITY.com Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow DverCITY.com to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on the DverCITY.com network of sites and services; they are a technique we use to compile aggregated statistics about DverCITY.com Web site usage.
Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides, or to determine the effectiveness of our Internet advertising campaigns.
Use of Third Party Ad Networks
The majority of the online banner advertisements you see on DVERCITY. COM Web sites are displayed by DVERCITY. COM.
In addition, DVERCITY. COM also allows other companies, called third-party ad servers or ad networks, to display advertisements on DVERCITY. COM Web sites. To do this, ad networks place a persistent cookie on your computer. Doing this allows the ad network to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver advertisements that they believe will be of most interest to you. DverCITY does not have access to or control of the cookies that may be placed by the third-party ad servers or ad networks.
Control your Personal Information
DverCITY.com offers its customers choices for the collection, use and sharing of personal information. You may choose not to receive unsolicited marketing material from DverCITY.com Web sites and services or unsolicited marketing material on behalf of external third party business partners by emailing us at customer_service@dvercity.com
You may also stop the delivery of future promotional e-mail from DverCITY.com Web sites by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.
DverCITY.com may send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about DverCITY.com products and services. These e-mails are considered essential to the provision of the service you have requested. You will not be able to choose to unsubscribe to these mailings, as they are considered a part of the service you have chosen.
Security of your Personal Information
DverCITY.com secures your personal information from unauthorized access, use or disclosure. DverCITY.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Personal information (such as a credit card number) is transmitted to other Web sites through the use of Secure Socket Layer (SSL) encrypted protection.
Changes to this Statement
DverCITY.com will occasionally update this Privacy Policy to reflect company and customer feedback. When DverCITY.com posts changes to this Statement, you will see the word "updated" next to the Privacy Policy link on the front page of DverCITY.com. If there are material changes to this Policy or in how DverCITY.com will use your personally identifiable information, DverCITY.com will prominently post such changes prior to implementing the change. DverCITY.com encourages you to periodically review this Policy to be informed of how DverCITY is protecting your information.
Enforcement of this Privacy Policy and Contact Information
Upholding our commitment to protecting the privacy of your personal information, DverCITY welcomes your questions, comments, and concerns. If you have questions regarding this Policy, you should contact DverCITY.com:
DverCITY.com Chat and Web Communities
To participate in DverCITY.com Chat and Web Communities, DverCITY.com requests that you create a social nickname, which is the name you will be known by to others in those public places. If you do not choose to create a social nickname, you will simply be identified as a "Guest."
At DverCITY.com Web Communities, DverCITY.com gives you the opportunity to create a public profile of yourself. The public profile contains personal information - such as your hobbies and interests - that you have volunteered about yourself so that other participants in DverCITY.com chat rooms, DverCITY.com Web Communities or other public places can learn something about you. All such information is optional and everything you enter in your public profile will be visible to the public.
Your DverCITY.com social nickname and the information in your public profile is used by the DverCITY.com Chat, DverCITY.com Web Communities and Web sites to enhance your experience on those sites. None of this information is shared with any third parties. Your social nickname and public profile information are available and visible to other DverCITY.com visitors and customers using the site. DverCITY.com urges you to be careful only to enter information on your public profile that you are comfortable sharing with the public at large. You may change, edit or delete information about yourself from your public profile at any time.
While participating in chats, communities or other public forums, DverCITY.com cautions you against giving out personally identifiable information (such as names and addresses, phone numbers, social security numbers, credit card numbers, and driver's license numbers) to strangers online, which they may use for illegal or harmful purposes.
Shopping at DverCITY.com
What Information is Collected:
DverCITY.com does not collect information associated with your purchase when you shop at one of the merchant Web sites linked to DverCITY.com Shopping. What you purchase is known only to the merchant. Be sure to read the participating merchant's privacy policy to better understand its use of your personal information.
When you purchase a DverCITY.com Gift Certificate, DverCITY.com requests your e-mail address, credit card information, and other information about you and the gift certificate recipient. That information is not shared with any third parties. Similarly, when you make a DverCITY.com Wish List, none of the information that you enter on your wish list is shared with third parties and is collected only for the customer's benefit.
DverCITY.com Newsletters
When you subscribe to a DverCITY.com Newsletter, DverCITY.com requests your e-mail address. DverCITY.com strongly urges you to also select a password to protect your privacy, however, this is optional. DverCITY.com uses your e-mail address to send you the newsletter(s) you have requested. DverCITY.com does not share its Newsletter subscribers' e-mail addresses with third parties except as required to deliver the service.
You may subscribe and unsubscribe to DverCITY.com Newsletters. By using a password when subscribing, you are securing your newsletter subscription account. In addition, each DverCITY.com COM newsletter you receive will have instructions on how to unsubscribe prominently mentioned in it.
By using a password when subscribing, you are securing your newsletter account. If you do not secure your account, others who know your e-mail address can view and modify your subscription choices.
DverCITY. com and it's individual departments, specifically DVC Business Network, DrumBeats Magazine, The Trumpet Magazine, and DVC Publishing, are designed to help new and growing businesses and people find useful information about starting, growing and managing a business online. Some of the information on DverCITY. com is provided by our staff and some by other contributors, many of whom use anonymous screen names and are people we've never met.
Although DverCITY. com is packed with lots of pertinent, good, and informative information, it is possilbe that members and contributors may post material and messages in our forums or make statements that are misleading, deceptive, or just plain wrong. Reviews and ratings should be viewed only as supplemental to the information you use to make decisions. No purchase or business decision should be made solely on the basis of any information found on this site. In addition, you should treat the contributors on this site, the same way you would treat persons you would meet for the first time at community functions. Use good judgement and don't rely soley upon the information or opinions you read here when making any business decision. Instead, use what you read here as starting points for doing independent research before you make a business decision. Then judge for yourself whether the material presented in this forum has any merit.
DverCITY. com works hard to provide and disseminate the most useful information and reliable resources that we can to assist online entrepreneurs, however, we do not guarantee the veracity, reliability or completeness of any information provided on the site, or in any hyperlink appearing on our site.
DverCITY. com is willing to share this information with you provided that you agree to be responsible for your own business decisions. DverCITY. com will not be responsible for any errors or omissions in articles or postings, for hyperlinks embedded in messages, or for any results obtained from the use of such information. DverCITY. com will not be liable for any loss or damage caused by a reader's reliance on information obtained in our area, or in a hyper linked area. In fact, If you are not willing to accept full responsibility for your business or personal decisions then you should not use DverCITY. com.
Do your homework, even though DverCITY. com may provide a basis for good research. Also, once you leave our site for others, we are not responsible for material found once you leave our community.
DverCITY. com strives to be the best company we can be. High morals and good ethics are our #1 priority next to customer service and satisfaction. We would not lie to you intentionally, however, even we can be wrong or misguided. Therefore, we do not make claims or representations as to the accuracy, completeness, or truth of any material contained on the site. Nor are we liable for any errors or delays in the content or transmission of the data on our site.
The opinions expressed on DverCITY. com's community message boards do not necessarily represent the opinions of the website or its management. User opinions are their own.
If you observe or experience a violation of our Terms of Service simply contact us directly at customer_service@dvercity.com
(Updated March 2007)
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